Politique de confidentialité

Last updated: June 15, 2025

NATAYAGA ("we", "us", or "our") operates this website and online store, including all related content, features, tools, products, and services (collectively, the "Services"). NATAYAGA is powered by Shopify, which enables us to provide our Services to you. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website or otherwise interact with us.

By accessing or using any of the Services, you confirm that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein.

1. Personal Information We Collect

"Personal information" means information that identifies or can reasonably be linked to you. We may collect the following categories of personal information:

  • Contact Information: Name, billing and shipping address, phone number, and email address.

  • Payment Information: Credit/debit card details, payment method, transaction history.

  • Account Details: Login credentials, preferences, and saved settings.

  • Order History: Items viewed, added to cart, purchased, returned, or exchanged.

  • Communications: Information you provide in customer service inquiries.

  • Device & Usage Info: IP address, browser type, operating system, referring URLs, and activity on our site.

2. Sources of Personal Information

We collect your personal information from the following sources:

  • Directly from you when you use our Services or contact us.

  • Automatically via your device when you browse our site.

  • From third-party service providers such as Shopify, payment processors, and marketing partners.

3. How We Use Your Information

We use your personal information to:

  • Provide, operate, and improve the Services.

  • Process and fulfill your orders.

  • Communicate with you regarding your orders and account.

  • Personalize your shopping experience.

  • Send promotional materials (if you opt-in).

  • Ensure the security and integrity of our website.

  • Comply with legal obligations and enforce our terms.

Legal Bases for Processing (EU and EEA Users) For individuals located in the European Union or European Economic Area, we process your personal data under the following legal bases:

  • Your consent;

  • The performance of a contract with you;

  • Compliance with legal obligations;

  • Our legitimate interests, which do not override your fundamental rights.

4. Sharing of Your Information

We may share your personal information with:

  • Shopify, our e-commerce platform provider.

  • Service providers for payment processing, fulfillment, marketing, and analytics.

  • Third parties if required by law or in connection with a merger, sale, or asset transfer.

  • Marketing partners to provide targeted advertising (subject to applicable consent laws).

5. Shopify's Role

Shopify hosts our store and processes certain data on our behalf. You can learn more about how Shopify collects and uses your information by visiting: Shopify Privacy Policy.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict certain processing.

  • Withdraw consent (if applicable).

  • Opt out of marketing communications.

You can make a request by contacting us at natayagaltd@gmail.com.

EEA/UK Residents also have the right to:

  • Object to processing and request data portability;

  • Lodge a complaint with their local data protection authority;

  • Withdraw consent at any time without affecting the lawfulness of prior processing.

Australian Residents have rights under the Privacy Act 1988 and the Australian Privacy Principles (APPs), including the right to:

  • Access and correct personal information;

  • Make a complaint to the Office of the Australian Information Commissioner (OAIC).

New Zealand Residents are protected under the Privacy Act 2020 and may:

  • Access and correct personal information;

  • Submit complaints to the Office of the Privacy Commissioner.

7. Data Security and Retention

We implement appropriate security measures, but please note that no system is fully secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy.

8. International Transfers

Your information may be transferred outside your country, including to Canada (where Shopify is based). For transfers from the EU/UK, we rely on standard contractual clauses and other legal safeguards. Transfers to other jurisdictions are handled in accordance with applicable data protection laws.

9. Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect data from children. If we learn we have done so, we will delete the information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date.

11. Contact Us

If you have any questions or wish to exercise your rights under this policy, please contact us at:

Email: natayagaltd@gmail.com
Address: 230 Route des Dolines, 06560 Valbonne, France

For EU/EEA data subjects, you may lodge a complaint with your local supervisory authority. For Australian residents, contact the OAIC at www.oaic.gov.au. For New Zealand residents, contact the Office of the Privacy Commissioner at www.privacy.org.nz.

For data protection purposes, NATAYAGA is the data controller of your personal information.