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Frequently asked questions
What are the delivery times?
- Our mats are shipped within 24 to 48 hours.
- Delivery in Australia and France usually takes between 2 to 5 business days depending on your location.
- For International delivery, it can take up to 2 weeks.
- You will receive a tracking link as soon as your order is on its way.
What are the dimensions and thickness of the mats?
Our mats measure 183 cm x 68 cm and are 4 mm thick, offering excellent joint comfort while maintaining good stability.
How do I clean and care for my mat?
- Wipe it down after each session with a damp cloth and mild soap.
- Let it air dry flat.
- Avoid machine washing and prolonged exposure to direct sunlight.
Is this mat suitable for yoga or other activities?
Yes! It’s perfect for pilates, yoga, stretching, and even bodyweight workouts. Its non-slip surface ensures great grip and stability.
Can I return the mat if I’m not satisfied?
Absolutely. You have 14 days after receiving your mat to change your mind.Just contact us and we’ll guide you through the return process.
Does the mat slip on the floor?
No, it has a non-slip base that grips well on most floor surfaces. It stays securely in place even during dynamic movements.
Is a carrying strap included with the mat?
Yes! Every mat comes with a convenient carrying strap — perfect for taking it to the studio or storing it at home.
What if my mat is faulty?
If your item arrives damaged or incorrect, please contact us within 3 days of delivery with photos, and we will arrange a replacement or full refund at no cost to you.
Where do we ship?
Currently, we ship to France, Belgium, Spain, Italy, Germany, Netherlands & Australia. If your region isn't listed, please contact us directly.